The one thing every single business needs to work is income. But how you get the money rolling in changes depending on whether you're selling your goods and services to the public or another business.
Taking payments from the public
If you’re taking money directly from the public, especially in a retail setting, that means you’ll need a way for them to pay you - especially given a lot of people no longer carry cash on them.
The good news is that it’s no longer difficult to pick up a card payment terminal with a pretty small up-front cost.
Think of payment terminals as a bit like mobile phones. You can either have a pay-as-you-go model - where you pay up front for the handset and then have a small amount of each transaction deducted - or sign up to a monthly contract where you pay each month, get the handset included, and save money on transaction fees.
If you’re feeling fancy you can get your whole payment system in one go - offering a till, receipt printing and more - although this will cost more.
Which sort of terminal is right for you depends on the sort of business you’re running and how much you’re likely to sell in a year.
If you’re online, you need a payment gateway - something that lets your website accept credit and debit cards and then directs that cash to your bank account.
The good news is that if you’re selling online and in person, many card machine providers also have an online element - meaning one company can do both.
If you’re online-only, you can sign up to one of a number of providers. Some of the top payment gateways in the UK are PayPal, Worldpay, Shopify, Stripe and Amazon Pay.
Taking payments from other companies
If you’re a small business, getting paid by another company or client by card (or in cash) can be a problem. That’s where invoicing comes in.
An invoice is, in effect, you sending a bill to someone for work you’ve done. But they serve several other useful purposes too.
Firstly, invoices help you to keep track of your payments and the amount owed, which then helps you when you come to file your tax return.There’s a legal benefit too – if a company or client doesn’t pay you, your initial invoice can act as legal proof an agreed service was carried out, which you may need if you take further action.
There’s also help available in making them - if your business regularly sends large numbers of invoices, consider using invoicing software such as that from QuickBooks and Zoho to save time and create batch invoices.
We’ve got a full guide to writing, and chasing, invoices here.